Your car was damaged in a crash: who pays to fix it?
Short answer
- The at-fault driver's property damage liability coverage pays for damage they cause to someone else's car, the National Association of Insurance Commissioners says.
- In New Jersey, that insurer generally pays within 45 calendar days of notice of the claim.
- You can also claim under your own collision coverage, which New Jersey doesn't require.
Checked October 21, 2026.
Sources: National Association of Insurance Commissioners, A Consumer's Guide to Auto Insurance (2022); N.J.A.C. 11:2-17.6(b), (e); N.J.A.C. 11:2-17.7(a), (b), (c)(2), (c)(3), (e), (f); New Jersey Department of Banking and Insurance, Auto Insurance New Jersey Buyer's Guide. Every fact cites a source
What happened?
Pick the closest one. It shows whose coverage usually pays and the New Jersey rule behind it. It can't tell you who was at fault.
- What it is
- The other driver's property damage liability coverage, or your own collision coverage.
- Why it matters
- Property damage liability pays people whose property is damaged in a crash its driver causes.
- The rule
- The other driver's insurer generally has 45 calendar days from notice of the claim to pay. If you claim under your own collision coverage instead, your insurer then seeks repayment from theirs.
Get the other driver's insurer and policy number, and photograph the damage.
- What it is
- It pays for damage to your car from a collision.
- Why it matters
- It doesn't wait on who caused the crash.
- The rule
- Collision coverage isn't required by law, so check your policy. Your insurer has 7 working days after notice of the loss to inspect the car.
Call your own insurer and ask whether your policy has collision coverage.
- What it is
- It pays for damage to your car that isn't from a collision.
- Why it matters
- Collision coverage is for collisions; comprehensive covers the rest.
- The rule
- Comprehensive coverage isn't required by law, though a lease or a car loan may require it.
Photograph the damage and report it to your insurer.
- What it is
- A crash report.
- Why it matters
- New Jersey requires drivers to notify police by the quickest means.
- The rule
- Report a crash to the local police right away if anyone is hurt or killed, or if one person's property has more than $500 of damage.
Call the police from the scene, and ask how to get the report.
NJTwo ways to get it fixed
Their property damage liability coverage pays people whose property is damaged in a crash they cause. Every standard policy carries at least $25,000.
You can claim under it even when you didn't cause the crash. Your insurer then seeks repayment from the other driver's insurer.
NJWhat your own policy covers
Check your declarations page. New Jersey doesn't require either of these, though a lease or a car loan may.
Pays for damage to your car from a collision with another car or another object.
Source: New Jersey Department of Banking and Insurance, Auto Insurance New Jersey Buyer's GuidePays for damage that isn't from a collision, like theft, vandalism, flooding, fire or a broken windshield.
Source: New Jersey Department of Banking and Insurance, Auto Insurance New Jersey Buyer's GuideThe standard deductible for both is $750. Higher and lower ones are offered.
Source: New Jersey Department of Banking and Insurance, Auto Insurance New Jersey Buyer's GuideNJThe deadlines insurers follow
- Acknowledge your claimN.J.A.C. 11:2-17.6(b)Within 10 working days
- Your own insurer inspects the carN.J.A.C. 11:3-10.3(a)Within 7 working days of notice of the loss
- The other driver's insurer pays for property damageN.J.A.C. 11:2-17.7(c)(2)Generally within 45 calendar days of notice
- If it needs longerN.J.A.C. 11:2-17.7(e)It must explain why in writing, every 45 days
NJGetting it repaired
- You pick the repair shopOn a claim to your own insurer, you may use any repair shop you choose.Source: N.J.A.C. 11:3-10.3(a), (e)
- Losses insurance didn't payThe PIP law doesn't limit recovering uncompensated loss of property from the person at fault.Source: N.J.S.A. 39:6A-12; N.J.S.A. 39:6A-2(k)
- If an insurer stallsComplaints about an insurer go to the New Jersey Department of Banking and Insurance, in writing.Source: New Jersey Department of Banking and Insurance, How to Request Assistance; N.J.S.A. 17:29B-4(9)(f)
Sources
- National Association of Insurance Commissioners, A Consumer's Guide to Auto Insurance (2022)What property damage liability coverage pays. Checked .
- N.J.A.C. 11:2-17.6(b), (e)Cornell Legal Information Institute, New Jersey Administrative Code. Checked .
- N.J.A.C. 11:2-17.7(a), (b), (c)(2), (c)(3), (e), (f)Cornell Legal Information Institute, New Jersey Administrative Code. Checked .
- New Jersey Department of Banking and Insurance, Auto Insurance New Jersey Buyer's GuideNew Jersey Department of Banking and Insurance. Checked .
- N.J.A.C. 11:3-10.3(a), (e)Cornell Legal Information Institute, New Jersey Administrative Code. Checked .
- N.J.S.A. 39:4-129(a), (c)Justia, 2025 New Jersey Revised Statutes. Checked .
- N.J.S.A. 39:4-130Justia, 2025 New Jersey Revised Statutes. Checked .
- P.L.2022, c.87 (N.J.S.A. 39:6A-3)New Jersey Legislature, P.L.2022, c.87, approved August 5, 2022. Checked .
- N.J.S.A. 39:6A-3.1Justia, 2025 New Jersey Revised Statutes. Checked .
- N.J.S.A. 39:6A-12Justia, 2025 New Jersey Revised Statutes. Checked .
- N.J.S.A. 39:6A-2(k)Justia, 2025 New Jersey Revised Statutes. Checked .
- New Jersey Department of Banking and Insurance, How to Request AssistanceNew Jersey Department of Banking and Insurance. Checked .
- N.J.S.A. 17:29B-4(9)(f)Justia, 2025 New Jersey Revised Statutes. Checked .
General information, not legal advice. We don't know the facts of your claim. A lawyer can review them, and most injury lawyers offer a free consultation.
What to do next
- Next questionThe adjuster keeps calling. What now?What to do when the other driver's insurer starts calling.
- Thinking about a lawyer?Do I need a lawyer after a car accident?When a consultation tends to help, and when people handle a claim alone.
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Questions people ask
Who pays for my car if the other driver caused the crash in New Jersey?
The other driver's property damage liability coverage pays for damage they cause, and their insurer generally has 45 calendar days from notice of the claim to pay. You can also claim under your own collision coverage, and your insurer seeks repayment from theirs.
Is collision coverage required in New Jersey?
No. Neither collision nor comprehensive coverage is required by law, though a lease or a car loan may require them.
Can my insurer make me use its repair shop?
No. On a claim to your own insurer, you may use any repair shop you choose.
How long does my insurer have to inspect my car?
7 working days after it receives notice of the loss.

